Quality Policy Objectives

Mine Tech Engineering has adopted a Quality Management Policy which describes the company’s primary quality missions as:

  • To ensure the longevity of our company through repeat and referral business achieved by customers satisfaction across diverse range of services in all areas including timeliness, attention to detail, competitive prices and service-minded attitudes.
  • To ensure all team members are part of the business growth and enjoy a safe and professional working environment.
  • To maintain the highest level of professionalism, integrity, honesty and fairness in conducting relationships with customers, suppliers, subcontractors and professional associates.

To support the mission of the company, Mine Tech Engineering have defined the company’s quality objectives as

  • 1. Operational
  • 2. Governance
  • 3. Finance
  • 4. Safety
  • 5. Dynamic

To help the company to maintain these quality objectives Mine Tech Engineering has identified key behaviours including;

  • Regular contact with major client representatives
  • Invoice procedure adhered to
  • Training schedule is maintained
  • All management meetings are minute
  • All issues, complaints and suggestion are processed
  • Safety audits are undertaken, results actioned and recorded
  • Client and customer feedback is actioned and recorded
  • Continuous review and improvement of all processes